Privacy Policy

Identity of the responsible party for AVANCE COSMETIC treatments

Parent Company

Avance Cosmetic, S.L.

CIF: B86356862

Direction: Calle Antonio Cavero, 82, Madrid.

Company registered in the Mercantile Registry of Madrid: Volume 29440, Folio 178, Page M529925. lopd@avancecosmetic.com

Data corresponding to persons of contact via the contact form

Your personal data provided in the existing form, shall be used solely to resolve the query detailed in the form, and shall not be transferred to third parties. Furthermore, we inform you that the personal data shall remain in the files of AVANCE COSMETIC for one year.

Data regarding clients, outsourcers or subscribers

If you have provided your data as contact person of a client or supplier company or as individual business person, whether as client or as supplier of any company that forms part of AVANCE COSMETIC, we hereby inform you that AVANCE COSMETIC shall use the data solely for maintaining the contractual relationship and shall not release them to third parties. The data provided shall be stored whilst the contractual relationship remains enduring or for the years necessary to comply with legal obligations. Furthermore, we inform you that as client or supplier of any of the companies of AVANCE COSMETIC, they may send you business information via the means that you provided, including email, based on the legitimate interest regulated by the EU REGULATION (UE) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Claims / Complaints

If you have filed any complaint or claim to any of the companies that form AVANCE COSMETIC, we inform you that the data shall be used exclusively to resolve your claim and will not be released to third parties. The data provided shall be stored during the necessary period of time in compliance with legal obligations, whilst the object of your claim has not been prescribed.

Marketing and business mail

If you have registered to receive any newsletter or the despatch of commercial information on behalf of any of the companies that form part of AVANCE COSMETIC we hereby inform you that the data shall be used with the sole purpose of keeping you informed of their activity. We inform you that the legal basis for the legality in the processing of data for this purpose is the legitimate interest of AVANCE COSMETIC. Furthermore, we inform you that you may access your personal data, rectify inaccurate details, request their deletion, processing restriction, transferability or opposition to the processing of the data for the intended purposes at any time by sending an email to lopd@avancecosmetic.com. We inform you that AVANCE COSMETIC shall store your data whilst the business or contractual relationship endures and while not indicating to AVANCE COSMETIC your desire to stop receiving commercial information.

Suspected adverse reaction surveillance

If you have submitted or wish to submit any claim in the event of a suspected adverse reaction to a product of any company of AVANCE COSMETIC, you must do so by sending an email to atencionalcliente@avancecosmetic.com or by calling the number +34 91 650 00 79. In accordance with healthcare regulations and data protection, the personal data provided shall be processed confidentially and wherever possible shall be anonymous or dissociated by AVANCE COSMETIC, however, it is possible that your details regarding the adverse reactions indicated are reported to the healthcare authorities for the follow-up thereof. The data provided shall be stored for the years necessary to comply with legal obligations and whilst the object of your claim has not been prescribed. We inform you that any company of AVANCE COSMETIC shall keep your personal data confidential and shall only use identifying data to contact you if necessary. AVANCE COSMETIC may have to process your health-related data according to the reaction suffered, wherefore, you must expressly consent to the processing of your data especially protected for the indicated purposes.

Exercise of rights common to all personal data

We also inform you that you have the rights of access, rectification, suppression, opposition, limitation of treatment and portability, with respect to your personal data, as well as the possibility of revoking your consent.

To exercise these rights, you can write to:

Att. Departamento Legal, Calle Antonio Cavero, 82 – 28043 Madrid

O por correo electrónico a: lopd@avancecosmetic.com

The Blog and its Services

The existing Blog aims to exchange information on all that related with the activity of AVANCE COSMETIC articles, news, opinions, offering generic and sector information of different areas.

 General Rules of Use

The Users must access and use the Blog for the purpose for which it has been conceived and in particular, with full respect to the law, ethics, public order and these Terms and Conditions of Use. Specifically, the users thereof undertake to access and use the Blog in compliance with the following premises: The user shall not interfere in the proper functioning of the Blog nor in the use that other users are making of it; nor shall interfere or disrupt the application or functioning of the safety measures implemented on the Blog or the connection to this of other users or networks;

The user shall comply with any standards applicable to the access and use of the Blog, including those that may affect access, processing and transmission of data; The user shall not use the Blog to send unsolicited emails or information or to promote or market, directly or indirectly or via links, products or services of its own or of third parties, whether free or onerously.

The User shall not use the Blog to supersede the identity of a third party or impersonate another, nor shall it use the Blog to insult, defame or slander others or carry out acts of unfair competition or misleading advertising unauthorized by Spanish legislation or these Terms and Conditions of Use.

The user shall not use the Blog to compile information on third parties, in particular personal data.

The user may access, view, download, copy and print the comments, opinions, materials, data, information and in general any other content of the Blog, as well as forward and share these with other individuals, for personal use only, in other words, never for commercial ends. All the copies made of the comments, opinions, materials, data and information contained in the Blog must clearly identify their origin and authorship and maintain the copyright warnings or make reference to the intellectual property rights, industrial property rights or right of any other nature that may be included originally.

The User shall not use, reproduce, modify, distribute or place at the disposal of third parties the comments, opinions, materials, data or information contained in the Blog for commercial ends nor shall it attribute its authorship or this shall not be attributed to a person not entitled thereto. AVANCE COSMETIC or the legitimate titleholder of the comments, opinions, materials, data or information downloaded, shall continue to hold full ownership thereof, as well as regarding the brands and logos that may appear therein and in the Blog.

The User shall not use the Blog to supersede the identity of a third party or impersonate another, nor shall it use the Blog to insult, defame or slander others or carry out acts of unfair competition or misleading advertising unauthorized by Spanish legislation or these Terms and Conditions of Use.

The user shall not use the Blog to compile information on third parties, in particular personal data.

Data veracity and update

AVANCE COSMETIC presumes that the personal data facilitated via the different channels and media are true, that they are supplied directly by the titleholder, that they claim to be who they are, that the data are updated, that the party affected /concerned shall report any modification to their data as soon as it occurs.

Duty of secrecy

The individuals who are involved in the data processing concerning natural persons and who access, directly or indirectly the files, shall at all times observe the secrecy and confidentiality of the personal data that they encounter in the development of their activity. Duty of secrecy constitutes an obligation for AVANCE COSMETIC, the members of its directorial and management boards, the individuals employed and the service providers contracted. It shall also entail an obligation for the suppliers of goods and services and their employees, data controllers and their employees, subcontractors and their employees. The duty of secrecy shall persist after the termination of employment or mercantile relationships established with AVANCE COSMETIC, responsible for the personal data, as well as after the expiry of employment, mercantile agreements, etc., which bind employees and/or professionals with the data processing controller and suppliers of goods or service providers to AVANCE COSMETIC.

Data of minors

The services provided by AVANCE COSMETIC are destined to individuals of full age in accordance with Spanish legislation. AVANCE COSMETIC assumes that the natural individuals who provide the data using different channels (electronic, web, social networks) meet this criterion.

Recommendation of websites / pages

When AVANCE COSMETIC recommends or links any website / page, it considers that these are of interest to the user. AVANCE COSMETIC has no obligation of supervision regarding the websites/pages that it links or recommends. These have been created by legal entities, natural persons or entities without legal personality external to AVANCE COSMETIC. The latter is not involved in their management, does not finance them, decide on the contents thereof, manage or participate in the services offered by the linked websites / pages. AVANCE COSMETIC shall delete any link, refraining from recommending the website/page when it has reliable evidence that this and/or the services supplied are illegal or harm the assets or rights of third parties liable for compensation.

Use of cookies

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Data security

AVANCE COSMETIC has implemented in its working centres, premises, systems, communication infrastructures, etc., the safety measures required by law. It has also adopted the logical, physical, organisational and contractual measures, which prevent the unauthorised access of third-parties to data, the destruction, modification, reproduction, dissemination, transmission or reuse thereof.

Validity and modification of the privacy policy

The privacy policy established by AVANCE COSMETIC takes effect from the date of its publication on the corresponding website; the user can file it and/or reproduce it. AVANCE COSMETIC is authorised to modify its privacy policy, informing the user.